Client feedback
Here's what out clients say...
We really value the feedback received by our clients and use it to ensure that both ours and our suppliers' standards remain at the highest possible level. Here's just a snapshot of the feedback we've received over the last few years...
- 100% of clients rated the enquiry and booking process as good/very good/excellent
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97% rated the package description as good/excellent
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47% rated the representative at the event as excellent, whilst 30% were very satisfied
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100% of clients thought the venue facility was good/very good/excellent
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93% thought the theming was good/very good/excellent
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93% enjoyed the food
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83% enjoyed the drinks
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93% thought the service at the event itself was good/very good/excellent
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90% loved the entertainment
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93% felt the event was very good value for money
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97% rated the overall service from Vivid Event Group as good/excellent
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93% were pleased with their account manager
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97% were happy with the service/communication they received prior to the event
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87% thought the service follow-up was very good/excellent
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93% believed the overall service provided by the Vivid Event Group was good/very good/excellent
...and most importantly, 90% would definitely book again with us, whilst 10% saying they might
